Scammers with apparent nefarious intentions targeted the National Bank of the Virgin Islands
with a phishing email and the bank was forced to issue a warning to its customers advising
that the email was a fake.
The electronic message was devised as a bank alert informing the customer that his/her/their
account had been debited. However, the said email was in some instances sent more than
once and also to  persons that are not customers of the Bank.
In response, on Monday, the National Bank explained that the email was fraudulent and that
NBVI was concerned about the matter: “We have been informed that some of our customers
have received fraudulent/phishing emails with the subject ‘Your Account has been Debited’
which further guides to a link. Please note that the National Bank of the Virgin Islands Limited
“the Bank” takes information security seriously and asks that you be vigilant to prevent any
fraudulent activity,” the National Bank said in its response to the matter.
The email prompts persons to click on a link to access their account, and NBVI advised its
customers that it would never ask its clients to provide confidential information via email.
Therefore, the Bank urged its customers who received the email to ignore it: “Do not open,
click any links or provide personal information. Delete immediately and block the sender’s
address. Do not reply to the sender, and ignore all requests that the sender may solicit,” the
NBVI advised.
Meanwhile NBVI is advising customers who might have clicked the link to contact them. Most
internet users receive similar phishing e-mails asking credit card, paypal, bank account,
Microsoft account information, or re-setting of password on a regular basis.