Local company Fresh Mango has issued a notice about the “Microsoft Windows scam” that is reportedly doing rounds in the BVI again.
The company warned that persons are calling for nefarious reasons, and that the community should take notice: “If you receive a telephone call from someone claiming to be calling from Microsoft, saying the security of your computer has been compromised; and they need access to it, please hang up. It’s a scam,” Fresh Mango said.
In fact, the company advised that persons should never give out any confidential information such as passwords to callers, and if in doubt persons should call Fresh Mango for advice.
Microsoft has also issued an advisory about the scam: “They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.”
According to Microsoft the callers may convince persons to visit websites to download software that will enable the hackers to take control of the computer.
Additionally it was noted that these callers may request credit card information so they can bill for phony services. It was also mentioned that the callers may direct people to fraudulent websites where they then ask that credit card information be entered or other personal or financial details.
“Neither Microsoft, nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fix,” the company stated.